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Pricing

One flat monthly fee. No per-RO charges. No payment cuts.

Flat monthly fee. No per-RO charge. No per-transaction charge. We don’t take a cut of your payments. The price you see is the price you pay.

Pricing plans

Starter

Single-location shops getting started with a real customer experience.

$149/ mo
  • Unlimited repair orders
  • 1 location, 3 team seats
  • SMS status updates
  • Customer photo sharing
  • Estimate approval (no e-sign)
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Billed monthly. Cancel any time.

Most popular
Pro

The full customer experience layer for an established single-location shop.

$349/ mo
  • Unlimited repair orders
  • 1 location, 10 team seats
  • Everything in Starter
  • E-signed estimates
  • Payments (Stripe, Square, BYO)
  • Cycle-time and CSAT reporting
  • Branded customer portal
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Billed monthly. Cancel any time.

Pro+

Multi-location shops that need consolidated reporting and API access.

$649/ mo
  • Unlimited repair orders
  • Up to 3 locations, 25 team seats
  • Everything in Pro
  • Multi-location dashboard
  • API access
  • Priority support
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Billed monthly. Cancel any time.

Enterprise

Multi-location groups, custom integrations, dedicated support, and SLA.

Contact sales
  • Custom location and seat counts
  • 99.9% uptime SLA
  • Dedicated customer success contact
  • Custom integrations and data feeds
  • Procurement and security review support
Talk to our team
Start your trial

Pick a plan and we will hand off to Stripe.

Thirty days free. No card required to start. We collect your email and shop name here so Stripe knows who to bill when the trial ends.

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Starter plan

Thirty days free. No card required to start. You will set up payment with Stripe on the next screen so we can bill you when the trial ends.

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Pro plan

Thirty days free. No card required to start. You will set up payment with Stripe on the next screen so we can bill you when the trial ends.

Start your trial

Pro+ plan

Thirty days free. No card required to start. You will set up payment with Stripe on the next screen so we can bill you when the trial ends.

Add-ons

Add-ons (per month, per quantity)

Per month, per quantity. Add or remove any time.

Extra location — $75 / mo

Adds one additional location to your plan. Each location gets its own kanban board, customer portal subdomain, and reporting view.

Extra seat — $15 / mo

Adds one additional team member to your plan. Seats are not tied to a role — assign as estimator, technician, or front-desk.

SMS overage — $0.02 per message

Each plan includes generous SMS volume. Beyond the included quota you pay two cents per outbound message. No surprise minimums.

Pricing questions

Frequently asked

Pricing questions

Can I switch plans later?
Yes. You can change plans any time from the dashboard. Prorated charges or credits are applied automatically on your next bill.
What payment processor do you use?
None — you connect your own. CollisionLoop works with Stripe and Square out of the box, and you can paste in your own Stripe keys if you already have a relationship with another provider. We never take a cut of the payments your customers make to you.
What about my CCC, Mitchell, or Audatex data?
We complement those systems rather than replace them. Your estimators keep working in CCC, Mitchell, or Audatex the same way they do today. Two-way integrations are on the roadmap so RO status flows automatically.
Is there a contract?
No. Month-to-month. You can cancel any time from the dashboard and you keep access until the end of your billing period.
How long is the trial?
Thirty days. No credit card is required to start. We will ask for payment details before the trial ends so we can bill you when it does.
Where is my data stored?
In the United States on Cloudflare’s infrastructure. We do not store CollisionLoop customer data outside the US.